Design Operations

At the Washington Post, I established, trained, and managed the design operations, creating a streamlined and efficient workflow for the design team. This involved developing a comprehensive team wiki to serve as a central knowledge base, conducting regular training sessions to ensure team members were up-to-date with the latest tools and methodologies, and implementing a detailed Jira-based process for managing the lifecycle of design projects. This process included ideation collection, refinement, approval, and seamless handoff to various external teams, ensuring consistency and clarity throughout the design pipeline.

Example Projects:

• Creation of a centralized team wiki for documentation and knowledge sharing

• Regular training sessions to keep the design team current with industry best practices

• Development of a detailed Jira-based workflow for project management and task tracking

• Structured processes for ideation collection, refinement, approval, and handoff to external teams

• Ongoing management and optimization of design operations to enhance efficiency and collaboration